Tuesday, August 26, 2025

Best Way To Offer Digital Downloads


If you are selling digitals on a site that greatly limits upload/download size, your digitals are too large and you offer offsite access to the downloads, you may want to rethink the practice.

What Are Your Options?

You can limit your file sizes. Unfortunately, I've found that some files will not reduce enough and can't be zipped either.

You can store your files offsite and send your customers there for their downloads. Technically, this is not an instant download. It's a downloadable file. The customer has to find the file and it's not always that simple and easy. 

I bought a digital paper pack from a seller who sent me to Google Docs or DropBox via a receipt download of instructions after I made my "instant download" payment. With my advanced computer literacy, I barely found my way to the files and got them downloaded. 

The instruction links in a document like that aren't even clickable. They have to be cut and pasted into the browser and so forth, another step for the customer. Some sellers use free file storage sites which have a lot of ads. It is difficult to determine which link is the download because the ads display many distracting links. I don't want my customers to endure this. I know that many of them would probably get lost trying to do it.

You can have the customer download an email receipt explaining that you will email the files to them ASAP. I think it would be more convenient for them to wait a couple of hours or less to receive the emailed files rather than hunting for the proper link. If you are on the computer often as I am, they wouldn't have to wait very long. 

Another Good Option

You can sell through Payhip. Their file limit size is a generous 5GB per file. In years of listing on this site, I've never had a problem with any single files or .zip folders being uploaded. I've never had to manually handle the delivery of my digital products. At Payhip, you can also sell physical and subscription products.